FAQ

Quick answers. If you need help — contact support and include your car model/year, ECU/TCU, and what you’re trying to do.

What is KS Link?

A BMW-focused adapter designed for reliable diagnostics, coding, logging, and flashing workflows with KS Flasher and compatible setups.

What is KS Flasher?

A staged flashing app for supported BMW platforms. Actions unlock only after sign in, identify, first read, and license checks.

Where can I download the software?

If you purchased a license, downloads appear in your Account when available.

I can’t sign in / I didn’t get an email.

Check spam/junk, then try again after a few minutes. If it still fails, email info@ksdynamics.eu from the same address you used.

Refunds for digital products?

Digital licenses are generally non-refundable once delivered/activated, except where required by law. See Refund Policy.

What should I include in a support request?

Car model/year, ECU/TCU, what you attempted, and screenshots. The more exact, the faster we can help.