Privacy Policy

Last updated: 2026-01-07

This Privacy Policy explains how KS Dynamics LLC (“KS Dynamics”, “we”, “us”) collects, uses, and shares personal data when you use our website and services (the “Service”).

1) Controller and contact

• Controller: KS Dynamics LLC
• Contact: info@ksdynamics.eu

2) What data we collect

Depending on how you use the Service, we may collect:

• Account data: email, password hash, account status, 2FA status, and optional profile fields you provide.
• Order and billing data: order items, billing name/company, billing address, VAT country, invoice data, and order history.
• Payment references: payment status, transaction IDs, and provider metadata from Stripe/PayPal. We do not store full card numbers.
• License data (digital): purchased licenses, validity, options, activation status, and bindings (e.g., device/adapter identifiers, optional VIN if you use vehicle-bound licensing), plus related security/usage logs.
• Support communications: messages you send us and attachments you provide.
• Technical/security data: IP address, user agent, timestamps, approximate location derived from IP, and security/anti-abuse signals.
• Cookies / local storage: necessary cookies for sessions/security/consent, and optional cookies (analytics/marketing) only if you opt in.

3) How we use your data

• To provide and operate the Service (accounts, login, orders, licenses).
• To process purchases, issue invoices/receipts, and handle refunds/returns.
• To activate, validate, and protect licenses and prevent abuse/fraud.
• To provide customer support and communicate about your account or orders.
• To secure the Service (monitoring, fraud prevention, rate limiting, abuse detection).
• To improve the Service (bug fixing, performance, usability).
• If you opt in: to measure usage with analytics and/or run marketing pixels.

4) Legal bases (GDPR/EEA)

• Contract: to provide accounts, orders, and licenses you purchase.
• Legal obligation: accounting, tax/VAT, consumer law obligations.
• Legitimate interests: security, fraud prevention, service improvement (balanced with your rights).
• Consent: for non-essential cookies (analytics/marketing) and certain communications where required.

5) Payments

Payments are processed by third-party providers (currently: Stripe and PayPal, depending on what you choose at checkout). We receive confirmation of payment status and transaction references. We do not store full payment card details.

6) Sharing and processors

We may share data with service providers who process data on our behalf, such as:

• Payment processors (Stripe/PayPal) for payments and refunds.
• Email providers to send account, order, and security emails.
• Hosting/infrastructure providers to run the Service.
• Security/anti-abuse tools (e.g., CAPTCHA/Turnstile, rate limiting).
• Analytics/marketing providers (only if you opt in via consent).

We may also disclose data if required by law or to protect our rights and users.

7) International transfers

Some providers may process data outside the EEA. Where applicable, transfers are protected by appropriate safeguards (for example, adequacy decisions or contractual safeguards).

8) Data retention

• Account data: retained while your account is active; limited data may be retained after deletion where required by law or for security.
• Orders/invoices: retained for {{ACCOUNTING_RETENTION_YEARS}} years (or as required by applicable law).
• Security logs: typically retained for {{SECURITY_LOG_RETENTION_DAYS}} days unless needed for investigations.
• Support tickets: retained as long as necessary to resolve issues and for reference.

9) Your rights

Depending on your location, you may have rights to access, rectify, delete, restrict processing, object, and data portability, and to withdraw consent where processing is based on consent.

You can exercise rights by contacting info@ksdynamics.eu. You may also lodge a complaint with your supervisory authority.

10) Cookies

We use necessary cookies to run the Service (session, security, consent). Optional cookies (analytics/marketing) are used only if you opt in via the cookie banner/settings.

11) Security

We implement technical and organizational measures to protect personal data (e.g., TLS, access controls, hashing of passwords, monitoring). No method of transmission or storage is 100% secure.

12) Children

The Service is not intended for children under {{MINIMUM_AGE}}.

13) Changes

We may update this policy. The “Last updated” date will reflect the latest version.